Pagero Service Status
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
99.62 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
100.0 % uptime
Today
HBS Center/HBS Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
HBS OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
HBS AS2 Operational
90 days ago
100.0 % uptime
Today
HBS SFTP Operational
90 days ago
100.0 % uptime
Today
HBS OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024
On behalf of the Hungarian Tax Authority
Completed - The scheduled maintenance has been completed.
May 3, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 14:00 CEST
Update - We will be undergoing scheduled maintenance during this time.
May 3, 12:19 CEST
Scheduled - The Hungarian Tax Authority will perform maintenance of the production system today. During the maintenance window, their system will not be available and no documents will be processed. The documents will be sent in batches after the maintenance window to avoid any disturbance to the flow provided that the authority’s server response times have normalized and documents have their processing results available in the usual turnaround times.

Maintenance window:

Friday 3rd of May 2024
Time: starting at 14:00 CEST and ending at 20:00 CEST

If you have any questions, please contact our Support team
May 3, 00:06 CEST
On behalf of the Hungarian Tax Authority
Completed - The scheduled maintenance has been completed.
May 3, 00:05 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 3, 00:00 CEST
Scheduled - The Hungarian Tax Authority will perform maintenance of the production system today where the system should be online, but slowdowns and significantly higher response times may be expected.

Maintenance window:

Today Friday 3rd of May 2024
Time: starting at 00:00 CEST and ending at 24:00 CEST

If you have any questions, please contact our Support team
Apr 30, 11:56 CEST
May 2, 2024
Planned Pagero Health Solutions Service Maintenance on 2nd of May 2024 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 2. Mai 2024
Completed - The scheduled maintenance has been completed.
May 2, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 2, 16:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work our Pagero Health AS2 server will be temporarily unavailable on the 2nd of May 2024.

Affected AS2 IDs include:
- HBSAS2PROD
- HBSAS2PRODV3SHA256RSA4096

The maintenance work will start in the afternoon at 4:00 PM and is expected to be completed at 6:00 PM (CEST). During this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden der Pagero Health AS2 am 5. Mai 2024 zeitweise nicht verfügbar sein.

Betroffene AS2 IDs:
- HBSAS2PROD
- HBSAS2PRODV3SHA256RSA4096

Die Wartungsarbeiten beginnen nachmittags um 16:00 Uhr und werden voraussichtlich um 18:00 Uhr abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Apr 25, 13:48 CEST
Pagero Online - Delay in Processing Files
Resolved - The period of high workload that the Pagero server was experiencing has concluded, and all documents queued due to this occurrence have been processed. We will keep monitoring the flow for the time being.

We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team
May 2, 15:16 CEST
Investigating - We’re currently investigating reports of potential service delays that were identified in our communication services to and from Pagero. The interruption affects customers in the following way:

- Delays in processing files

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
May 2, 13:08 CEST
May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
On behalf of the Hungarian Tax Authority
Completed - The scheduled maintenance has been completed.
Apr 25, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 14:00 CEST
Scheduled - The Hungarian Tax Authority will perform maintenance of the production system today where the system should be online, but slowdowns and significantly higher response times may be expected.

Maintenance window:

Today Thursday 25th of April 2024
Time: starting at 14:00 CEST and ending at 19:00 CEST

If you have any questions, please contact our Support team
Apr 23, 23:33 CEST
Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

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