Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.97 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
99.99 % uptime
Today
Hospital Shop Operational
90 days ago
99.99 % uptime
Today
Health OCR Order Operational
90 days ago
99.92 % uptime
Today
HBS Invoice Operational
90 days ago
99.92 % uptime
Today
Aposervice Operational
90 days ago
99.99 % uptime
Today
Health Center AS2 Operational
90 days ago
99.99 % uptime
Today
Health Center SFTP Operational
90 days ago
99.99 % uptime
Today
OFTP2 Operational
90 days ago
99.99 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025
Planned Pagero Health Solutions Service Maintenance on August 28, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 28. August 2025
Completed - The scheduled maintenance has been completed.
Aug 28, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 28, 17:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on August 28, 2025:

The maintenance work will start in the afternoon at 17:00 and is expected to be completed at 17:30. Our services generally remain online, but there may be brief outages during these time windows.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2 / Health OFTP2 am 28. August 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 17:00 und werden voraussichtlich um 17:30 abgeschlossen sein. Unsere Services bleiben grundsätzlich online, aber es kann in diesen Zeitfenstern zu kurzen Ausfällen kommen.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Aug 25, 10:38 CEST
On behalf of NIC (National Informatic Centre) in India
Resolved - The outage at the National Informatics Centre (NIC) has been resolved, and all services have been fully restored. Our monitoring indicates that operations are proceeding as expected.

We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team
Aug 28, 13:08 CEST
Investigating - We have received information the E-Invoice and E-Way Bill services are currently unavailable due to an unexpected outage from NIC (National Informatic Centre). This issue is affecting all service providers nationwide in India.

We, along with the partner, are closely monitoring the situation. We will promptly update you as soon as the services are restored.

This is impacting the Indian flow only.

If you have any questions, please contact our Support team
Aug 28, 10:13 CEST
Aug 27, 2025
Planned Pagero Health Solutions Service Maintenance on August 27, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 27. August 2025
Completed - The scheduled maintenance has been completed.
Aug 27, 19:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 17:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on August 27, 2025:

The maintenance work will start in the afternoon at 17:00 and is expected to be completed at 19:30. Our services generally remain online, but there may be brief outages during these time windows.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2 / Health OFTP2 am 27. August 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 17:00 und werden voraussichtlich um 19:30 abgeschlossen sein. Unsere Services bleiben grundsätzlich online, aber es kann in diesen Zeitfenstern zu kurzen Ausfällen kommen.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Aug 25, 10:36 CEST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Planned Pagero Health Solutions Service Maintenance on August 20, 2025 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 20. August 2025
Completed - The scheduled maintenance has been completed.
Aug 20, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 18:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on August 20, 2025:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2 / Health OFTP2 am 20. August 2025 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Aug 13, 11:05 CEST
On behalf of Chorus Pro
Completed - The scheduled maintenance has been completed.
Aug 20, 14:15 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 17:00 CEST
Scheduled - We would like to inform you that a maintenance operation is scheduled from Tuesday 19 August at 5pm to Wednesday 20 August at 2.15pm.

The purpose of this operation is to provide a new version of Chorus Pro (V 4.0.2)

Services impacted by the operation :

- EDI services
+ No processing of incoming flows on August 20 from 12 p.m. to 2:15 p.m (but drop-off service remains operational)
+ No processing of outgoing flows from on August 7 from 10:10 am to 2:55 pm
- Instant emails on August 20 from 12:10 p.m. to 2:10 p.m
- API on August 20 from 12:20 p.m. to 1:50 p.m
- The Service Portal will be unavailable on August 20 from 12:20 p.m. to 1:50 p.m.
+ The Organization (portal and API), Billing, Ordering, and Connections applications will be unavailable during this maintenance period.
Aug 18, 13:23 CEST
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