All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.99 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
99.98 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
99.97 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Pagero Online France - PPF Production Certificate Update Sep 10, 2026 13:00 - Sep 11, 2026 13:00 CEST

Update - We will be undergoing scheduled maintenance during this time.
Sep 09, 2026 - 16:06 CEST
Scheduled - PPF (Portail Public de Facturation, French Government) will perform a production certificate update starting on 10th September 2026 at 13:00 CEST. During the scheduled maintenance window, the authorities require that no file transfers occur to or from the PPF production environment. Please plan accordingly, as file exchanges will be unavailable.

No precise end time has been communicated, but we will inform as soon as we get the confirmation from the autorities.

Affected services: French e-invoicing and e-reporting document flows between Pagero Online and the French authorities (PPF) only. Other Pagero Online flows are not affected.

If you have any questions, please contact our Support team
Sep 09, 2026 - 15:59 CEST

Sep 10, 2026

No incidents reported today.

Sep 9, 2026

Planned Pagero Health Solutions Service Maintenance on September 9, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 9. September 2026
Completed - The scheduled maintenance has been completed.
Sep 9, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 16:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work our Health AS2 will be temporarily unavailable on September 9, 2026:

The maintenance work will start in the afternoon at 4:00 PM CEST and is expected to be completed at 6:00 PM CEST, during this time the systems mentioned above will temporarily become unavailable.

The maintenance work will only affect the following AS2 interfaces:
AS2 ID: HBSAS2PRODV3SHA256RSA4096
URL: as2prod.hbsolutions.de

AS2 ID: PageroHealthAS2test
URL: as2test.hbsolutions.de

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten wird unser Health AS2 am 9. September 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 16:00 Uhr CEST und werden voraussichtlich um 18:00 Uhr CEST abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Die Wartungsarbeiten werden nur die folgenden AS2 Verbindungen betreffen:
AS2 ID: HBSAS2PRODV3SHA256RSA4096
URL: as2prod.hbsolutions.de

AS2 ID: PageroHealthAS2test
URL: as2test.hbsolutions.de

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Sep 2, 16:49 CEST

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Planned Pagero Health Solutions Service Maintenance on September 1st, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 1. September 2026
Completed - The scheduled maintenance has been completed.
Sep 1, 19:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 18:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work our Health SFTP Server will be temporarily unavailable on September 1st, 2026:

The maintenance work will start in the afternoon at 6:00 PM CEST and is expected to be completed at 7.00 PM CEST, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten wird unser Health SFTP Server am 1. September 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr CEST und werden voraussichtlich um 19:00 Uhr CEST abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Aug 28, 17:26 CEST

Aug 31, 2026

Health Invoice Service Disruption: Login Timeout Issues / Störung bei Health Invoice: Zeitüberschreitung bei der Anmeldung
Resolved - Dear Customer,

The login issue in Health Invoice has been resolved. Users can login again as usual.

We apologize for any inconvenience.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

das Login Problem in Health Invoice wurde behoben. Sie können sich wieder wie gewohnt anmelden.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

Mit freundlichen Grüßen
Pagero Support
Aug 31, 12:42 CEST
Investigating - Dear Customer,

We are currently experiencing timeout issues affecting user logins to the Health Invoice service. Users may encounter delayed responses or login failures when attempting to access the application.

Our technical team is actively investigating the issue and working to restore normal service as quickly as possible.

We apologize for any inconvenience and will provide further updates as they become available.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

wir haben derzeit Timeout-Probleme bei der Anmeldung im Health Invoice. Benutzer können beim Zugriff auf die Anwendung verzögerte Reaktionen oder fehlgeschlagene Anmeldeversuche feststellen.

Unser technisches Team untersucht die Ursache des Problems bereits und arbeitet daran, den regulären Betrieb schnellstmöglich wiederherzustellen.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten und werden weitere Informationen bereitstellen, sobald diese verfügbar sind.

Mit freundlichen Grüßen
Pagero Support
Aug 31, 10:44 CEST

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

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