All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
97.67 % uptime
Today
Pagero Health Solutions Operational
90 days ago
100.0 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance ZATCA FATOORA API Services Aug 7, 2026 02:00-10:00 CEST

Scheduled period:
Friday, August 7, 2026, 03:00 AM–11:00 AM Saudi Arabia Time (AST, UTC+3)
Friday, August 7, 2026, 02:00 AM–10:00 AM Central European Summer Time (CEST, UTC+2)

ZATCA has announced scheduled maintenance for its FATOORA services. During this period, submission to ZATCA for clearance will be temporarily unavailable.

Documents submitted for clearance will be held in our processing queue until ZATCA services become available again. No action is required from customers.

If you have any questions, please contact our Support team
Posted on Aug 06, 2026 - 15:00 CEST

Aug 6, 2026

No incidents reported today.

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

On behalf of our Partner DocProcess
Completed - The scheduled maintenance has been completed.
Jul 23, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 17:00 CEST
Scheduled - DocProcess has scheduled a maintenance on July 23 to improve the platform.

With this, DocProcess platform will be unavailable from 5:00 PM to 8:00 PM (CEST). During this timeframe, you will not be able to submit documents.

All your submitted documents will be secured and processed as usual, once the platform is available again.

Thank you for your understanding and we remain at your disposal for further information.

If you have any questions, please contact our Support team
Jul 21, 09:47 CEST
Planned Pagero Health Solutions Service Maintenance on July 23, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 23. Juli 2026
Completed - The scheduled maintenance has been completed.
Jul 23, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 16:00 CEST
Scheduled - Dear Customer,

Due to urgently required maintenance work on our VPN gateway, the Health Center and Health SFTP services will be temporarily unavailable on July 23, 2026. This will only affect connections to these systems that are established via a VPN tunnel.

The maintenance work will begin at 4:00 PM CEST and is expected to continue until 5:30 PM CEST. During this period, the availability of the above-mentioned systems may be temporarily interrupted.

Once the maintenance has been completed, the services will be available again as usual.
We apologize for any inconvenience this may cause and thank you for your understanding.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund dringend erforderlicher Wartungsarbeiten an unserem VPN-Gateway werden das Health Center und Health SFTP am 23. Juli 2026 zeitweise nicht verfügbar sein. Dies betrifft ausschließlich Verbindungen zu den genannten Systemen, die über einen VPN-Tunnel hergestellt werden.

Die Wartungsarbeiten beginnen um 16:00 Uhr CEST und werden voraussichtlich bis 17:30 Uhr CEST andauern. Während dieses Zeitraums kann es zu vorübergehenden Unterbrechungen der Erreichbarkeit der oben genannten Systeme kommen.

Nach Abschluss der Wartungsarbeiten stehen die Services wieder wie gewohnt zur Verfügung.
Wir entschuldigen uns für etwaige Unannehmlichkeiten und danken Ihnen für Ihr Verständnis.

Mit freundlichen Grüßen
Pagero Support
Jul 21, 11:59 CEST
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