Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
99.99 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.99 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
99.97 % uptime
Today
Health OCR Order Operational
90 days ago
99.99 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Planned service window for the interoperability partner POP Pannki May 27, 2026 14:00-18:00 CEST

We would like to inform you about upcoming service windows for POP Pankki.
They are in the process of updating their web services that we use for integrating with their platform.
As a result, materials will not be retrievable, and no data should be sent during this time.
For example, any invoices sent during the service window will fail to be delivered.
We recommend pausing any related processing until the service window has concluded
Posted on May 20, 2026 - 18:40 CEST

Planned service window for the interoperability partner POP Pannki May 29, 2026 10:00 - Jun 1, 2026 10:00 CEST

We would like to inform you about upcoming service windows for POP Pankki.
They are in the process of updating their web services that we use for integrating with their platform.
From Fri 29 May from 11:00 (Finnish time) the channel will be completely unavailable, meaning that no materials can be sent or retrieved.
The outage is expected to end no later than Monday 1 June 2026 at 08:00 and will be announced on our partner's website: poppankki.fi/info, as well as by this channel.
Posted on May 20, 2026 - 18:48 CEST
May 20, 2026

No incidents reported today.

May 19, 2026
Pagero Online - Disturbances in the connection towards Posti Messaging Oy
Resolved - The incident impacting connectivity with Posti Messaging Oy has been successfully resolved.

The fix has been fully implemented, and the system has been closely monitored to confirm stability and normal performance. At this time, all services are operating as expected. Posti Messaging Oy are working on processing all the remaining documents.

We sincerely apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team
May 19, 15:56 CEST
Identified - We've been informed of a potential disturbance in the connection towards Posti Messaging Oy. It was identified around 14:37 CEST. Posti Messaging Oy identified the cause for this and they are working to fix it as soon as possible. The reported affected services are:

-Invoice Sending.
-EDI.
-Invoice Receiving.

They estimated that the services will be operational around 19.05.2026 17:30 CEST.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
May 19, 15:45 CEST
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Planned Pagero Health Solutions Service Maintenance on May 6, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 6. Mai 2026
Completed - The scheduled maintenance has been completed.
May 6, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 18:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work our Health Center / Health Mobile will be temporarily unavailable on May 6, 2026:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00 CET, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten wird das Health Center / Health Mobile am 6. Mai 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Apr 29, 16:36 CEST
Pagero Health: Beeinträchtigung der Erreichbarkeit durch DNS-Störung bei DENIC (.de-Domains) | Service Availability Impact Due to DENIC DNS Issue (.de Domains)
Resolved - Am 5. Mai 2026 verursachte ein DNS-Problem bei der DENIC, der zentralen Registrierungsstelle für die .de-Top-Level-Domain, weitreichende Verbindungsprobleme für Tausende deutscher Websites und Dienste.
Die externe Verfügbarkeit unserer Services war zwischen dem 5. Mai um 21:50 Uhr MESZ und dem 6. Mai um 00:20 Uhr MESZ beeinträchtigt. In diesem Zeitraum kam es zu sporadischen Verbindungsproblemen für Kunden, die versuchten, auf unsere an .de-Domains gebundenen Services zuzugreifen.
Die Ursache des Problems lag bei der DENIC-Registrierungsstelle und nicht bei Pagero oder dessen Serviceanbietern.
Der Vorfall ist inzwischen behoben, und alle Services sind wieder regulär verfügbar und funktionsfähig. Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.

Mit freundlichen Grüßen
Pagero Health Support

***************************************************************************

On May 5th 2026, a DNS issue at DENIC, the central registry for the .de top-level domain, caused widespread connectivity problems for thousands of German websites and services. The external availability of our services was affected between May 5 21:50 CEST and May 6 00:20 CEST, causing intermittent connectivity problems for customers who tried to connect to our services tied to .de domains during that timeframe. The issue was caused by the DENIC registry, not by Pagero or its service providers.
The incident has now been resolved and services are available and working as normal. We apologize for any inconvenience this might have caused.

Kind regards
Pagero Health Support
May 6, 10:49 CEST
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