All Systems Operational

Help & Support Operational
Pagero Online Operational
Pagero TMS Operational
Pagero Health Solutions Operational
Health Center/Health Mobile Operational
Hospital Shop Operational
Health OCR Order Operational
HBS Invoice Operational
Aposervice Operational
Health Center AS2 Operational
Health Center SFTP Operational
OFTP2 Operational
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 11, 2026

No incidents reported today.

Oct 10, 2026

Completed - The scheduled maintenance has been completed.
Oct 10, 17:10 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 10, 09:00 CEST
Scheduled - We would like to inform you that a technical maintenance operation is scheduled for Saturday, October 10, 2026, from 9:00 a.m to 5:10 p.m. on the Chorus Pro production portal.

Services affected :

The Chorus Pro Services Portal will be unvailable in logged-in mode
The Invoicing, Legal Commitments and Connections applications will be unavailable

EDI Services:
EDI submissions will not be possible
No processing of incoming data flows
No processing of outgoing data flows

API Services:
No processing

Oct 9, 10:17 CEST

Oct 9, 2026

Resolved - We have continued to monitor the situation, and all services are operating normally. As stability has been confirmed, this incident is now considered resolved.

Thank you for your patience and understanding.

Oct 9, 23:26 CEST
Monitoring - Our technical team has implemented corrective measures, and services are currently operating normally.

We will continue to monitor the situation closely to ensure continued stability and will provide a further update once the incident is fully resolved.

Thank you for your patience and understanding.

Oct 9, 16:14 CEST
Update - We are still experiencing intermittent issues that may impact various services in Pagero Online.
Our teams continue to investigate the root cause and are working to restore full stability as quickly as possible.

Customers may continue to experience occasional disruptions or degraded performance during this time.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

Oct 9, 15:21 CEST
Investigating - We are currently experiencing intermittent issues that may impact various services in Pagero Online. Our teams are actively investigating and working to restore full stability as quickly as possible.

Customers may experience occasional disruptions or degraded performance during this time.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

Oct 9, 13:20 CEST

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

Completed - The scheduled maintenance has been completed.
Oct 3, 17:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 09:00 CEST
Scheduled - We would like to inform you that a technical maintenance operation is scheduled for Saturday, October 3, 2026, from 9:00 a.m to 5:30 p.m. on the Chorus Pro production portal.

Affected services :

The Chorus Pro Services Portal will be unvailable in logged-in mode
The Billing, Legal Commitments, and Connections applications will be unvailable

EDI Services:
EDI submissions will not be possible
Inbound data flows will not be processed
Outbound data flows will not be processed

API Services:
No processing

Oct 1, 21:26 CEST

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 13:33 CEST
Scheduled - The Italian Sistema di Interscambio (SdI) has informed us that the scheduled maintenance planned for October 4, 2026 has been postponed until further notice.

As a result, the previously announced maintenance window will not take place as scheduled.

This affects only transactions sent via the Italian SdI platform, i.e. the Italian e-invoicing flow in Pagero Online.

We will publish a new notice if and when a revised maintenance window is communicated by SdI.

If you have any questions, please contact our Support team

Sep 30, 12:13 CEST

Oct 1, 2026

Resolved - This incident has been resolved.
Oct 1, 11:14 CEST
Update - We are continuing to monitor for any further issues.
Oct 1, 10:56 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 1, 10:46 CEST
Investigating - We are currently experiencing downtime with our integration platform, affecting nearly all incoming and outgoing files to and from TMS.
Oct 1, 09:46 CEST

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.