Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
99.89 % uptime
Today
Pagero TMS Operational
90 days ago
99.96 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.98 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
99.87 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

On behalf of FACe (Spain B2G Central Hub) Feb 6, 2026 00:00 - Feb 7, 2026 00:00 CET

Update - We will be undergoing scheduled maintenance during this time.
Jan 29, 2026 - 18:12 CET
Scheduled - Good morning,

We want to inform you that we are going to carry out the necessary work to put into production the new version of FACe that has already been in testing mode for some time.
In this new version of FACe you will have access to all the information of the invoices from previous years, and this is where a great effort is required on our part, which forces us to stop the system in order to carry out the data dump.

That is why we will completely stop the FACe system next Friday, February 6th, carrying out the necessary actions during the weekend, to be able to restart the service, already in the new FACe as soon as possible.

As we recalled in previous actions, the URLs of the web portals change, but those of the Web Services do not, so that, once the service has been restarted, they will be able to continue working with FACe as before.

We remind you of the list of URLs that will be operational:

Web portals:
https://lnkd.in/dBvdGenV
https://lnkd.in/d3Gec9TR
https://lnkd.in/dtuMyX2q

APIREST:
https://lnkd.in/erhfSW_C
https://lnkd.in/e-3vzZsM

WS SOAP Backwards compatible:
https://lnkd.in/eA3Pfgn3
https://lnkd.in/eQwDw4Gy
https://lnkd.in/enAHZEt8
https://lnkd.in/eHPfuX6m
https://lnkd.in/eVm3RFfP
https://lnkd.in/e-wMF9z5

WS SOAP New:
https://lnkd.in/em9TAVme
https://lnkd.in/egdjvxXR
https://lnkd.in/eW2wBtPc
https://lnkd.in/e2dVtKxt

Thank you very much for your understanding.

--------------------------

Buenos días,

Queremos informarles de que vamos a llevar a cabo los trabajos necesarios para poner en producción la nueva versión de FACe, que ya está en modo de pruebas desde hace tiempo.

En esta nueva versión de FACe se va a tener acceso a toda la información de las facturas de años anteriores, y es aquí donde se requiere un gran esfuerzo por nuestra parte, que nos obliga a parar el sistema para poder llevar a cabo el volcado de los datos.

Es por eso que pararemos completamente el sistema FACe el próximo viernes 6 de febrero, llevando a cabo las actuaciones necesarias durante el fin de semana, para poder reiniciar el servicio, ya en el nuevo FACe, lo antes posible.

Como recordamos en anteriores actuaciones, las URL de los portales web cambian, pero las de los Servicios Web no, de tal manera que, una vez reiniciado el servicio, estos podrán seguir trabajando con FACe como hasta ahora.

Recordamos el listado de URL que estarán operativas:

Portales web:
https://lnkd.in/dBvdGenV
https://lnkd.in/d3Gec9TR
https://lnkd.in/dtuMyX2q

APIREST:
https://lnkd.in/erhfSW_C
https://lnkd.in/e-3vzZsM

WS SOAP Retrocompatibles:
https://lnkd.in/eA3Pfgn3
https://lnkd.in/eQwDw4Gy
https://lnkd.in/enAHZEt8
https://lnkd.in/eHPfuX6m
https://lnkd.in/eVm3RFfP
https://lnkd.in/e-wMF9z5

WS SOAP Nuevos:
https://lnkd.in/em9TAVme
https://lnkd.in/egdjvxXR
https://lnkd.in/eW2wBtPc
https://lnkd.in/e2dVtKxt

Muchas gracias por su comprensión.
Jan 29, 2026 - 17:30 CET
Feb 4, 2026

No incidents reported today.

Feb 3, 2026
Ongoing incident with webservices
Resolved - This incident has been resolved.
Feb 3, 14:50 CET
Update - All systems are back to normal.
Jan 22, 09:47 CET
Update - All parts of our service are up and running, but we will continue to monitor to make sure everything is working as intended.
Jan 21, 16:08 CET
Monitoring - Our network provider identified an issue, and their servers needed to be restarted.
All services seem to be back to normal, but we will keep monitoring the situation.
Jan 21, 14:28 CET
Investigating - We are currently having issues with our web services, which is affect incoming files, and the Prepare menu.
We are also investigating which other components might be affected.
Jan 21, 13:55 CET
Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026
On behalf of our partner Chorus Pro
Completed - The scheduled maintenance has been completed.
Jan 31, 15:55 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 30, 17:00 CET
Scheduled - Please be advised that maintenance work is scheduled from Friday, January 30 at 5:00 p.m. to Saturday, January 31 at 3:55 p.m.

Services impacted by the operation :

EDI services

No processing of incoming flows on January 31 from 9:40 a.m. to 3:55 p.m. (deposit remain avaible)
No processing of outgoing flows other than CDV on January 31 from 9:10 a.m. to 3:55 p.m.
No processing of outgoing CDV flows from January 30 at 5:00 p.m. to January 31 at 5:00 p.m.
API services on January 31, from 11:20 a.m to 2:10 p.m.

Access to the gate from 10:00 a.m. to 3:00 p.m.

Instant emails on January 31 from 10:40 a.m. to 2:10 p.m.

If you have any questions, please contact our Support team
Jan 28, 08:19 CET
Jan 30, 2026
Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026
NAV Online Invoice System scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 00:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 14:00 CET
Scheduled - Please note that according to the Hungarian Tax Authority’s (HU TA) recently published information, there is an upcoming scheduled maintenance, which affects the Production environment of the NAV Online Invoice system.

Please be informed that the Online Invoice system will not be available during this period, and there may be slowdowns or performance issues expected once the system maintenance has concluded.

If you have any question, please feel free to contact Pagero support.
Jan 21, 21:42 CET
Jan 24, 2026
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Jan 21, 2026
Planned Pagero Health Solutions Service Maintenance on January 21, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 21. Januar 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 20:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 18:00 CET
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on January 21, 2026:

The maintenance work will start in the afternoon at 18:00 and is expected to be completed at 20:00 CET, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 21. Januar 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 und werden voraussichtlich um 20:00 abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Jan 16, 11:45 CET
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