Pagero Service Status

All Systems Operational

Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.98 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
Health OCR Order Operational
90 days ago
99.93 % uptime
Today
HBS Invoice Operational
90 days ago
99.93 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Health Center: planned extended maintenance from 04.07.2025, 17.00 CEST to 06.07.2025, 23.59 CEST Jul 4, 2025 17:00 - Jul 6, 2025 23:00 CEST

Hardware and software updates for Health Center necessitate an extended scheduled maintenance. To ensure that as few of our customers as possible are affected by these conversions, we will carry out the maintenance work over the weekend from 4th July to 6th July 2025.
Health Center will be down from Friday 4th July 2025 at 17.00 CEST. The planned maintenance will last until Sunday, 6th July, 2025.
This maintenance does not apply to Pagero Online. Health Center will be available again as usual by Monday, 7th July, 2025.

During this timeframe, the following services are affected:
- Health Center: The web application Health Center will not be accessible during this maintenance.
- Direct connections to Health Center via HTTP(S) cannot be opened during this maintenance.
- Health Center will not be able to receive or pick up orders from directly connected material management systems (e.g. SAP) during this maintenance.
- Health Mobile applications cannot be used during this maintenance.
- The "Case documentation" module of Hospital Shop will not be able to recognize barcodes via USB scanner during this maintenance.

The following products remain functional with some restrictions during this maintenance:
- Connections to Pagero Health AS/2, SFTP, OFTP2, X.400, SMTP mailboxes remain available, transactions put there will be processed after the maintenance ends.
- Hospital Shop: Request and web shop systems can be used as usual, any requests or orders created there will be forwarded after the end of the maintenance.
- Health OCR order received after Friday 17.00 CEST are received as usual and will be processed and transmitted after the end of the maintenance.
- Incoming OCR invoices will be received as usual and will be processed and transmitted on Monday.

We kindly ask you to repeat failed transmissions to Health Center encountered during that timeframe from 7th July onwards.

Posted on Jun 10, 2025 - 10:28 CEST
Jul 3, 2025

No incidents reported today.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025
Completed - The scheduled maintenance has been completed.
Jun 30, 18:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 18:00 CEST
Scheduled - The Hungarian Tax Authority has just posted that they will perform a maintenance of the Online Invoice system’s production environment. Maintenance period: 30.06.2025, 18:00 – 18:30 CET.


Based on the notice, the system is said to be offline during the maintenance window, thus, you may expect a delay in the reception of app. responses.

Period:

Start: 30/06/2025 18:00 CET

End: 30/06/2025 18:30 CET

Jun 30, 15:53 CEST
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025

No incidents reported.

Jun 25, 2025

No incidents reported.

Jun 24, 2025
Resolved - The Health OCR Order and HBS Invoice Services have been running stably and reliably again since yesterday.
All backlogged documents were processed and transmitted.

We would like to apologize for any inconvenience caused.

If you have any questions, please contact our Support team

****************************

Die Health OCR Order und HBS Invoice Services laufen seit gestern abend wieder stabil und zuverlässig.
Alle aufgestauten Dokumente wurden bearbeitet und übermittelt.

Wir möchten uns für die Ihnen entstandenen Unannehmlichkeiten entschuldigen.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

Jun 24, 09:37 CEST
Monitoring - The issue has been resolved. We are now working urgently to clear the backlog of documents and transmit them as soon as possible. We apologize again for the disruption and any inconvenience it may have caused.

If you have any questions, please contact our Support team

****************

Die Störung wurde behoben. Wir arbeiten nun mit Hochdruck daran, die aufgestauten Dokumente zu bearbeiten und zu übermitteln. Wir möchten uns an der Stelle noch einmal für die entstandenen Unannehmlichkeiten entschuldigen.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

Jun 23, 13:23 CEST
Identified - We have found the cause of the issue and are working with high priority to resolve the issue.

*************

Wir haben die Ursache der Störung identifizierst und arbeiten mit Hochdruck daran, die Störung zu beheben.

Jun 23, 12:34 CEST
Update - We are continuing to investigate the cause of the disruption in the Health OCR Order and HBS Invoice systems with high priority. Currently, documents that are processed through these two systems cannot be processed. All other systems are functioning normally.

We apologize for the inconvenience."

If you have any questions, please contact our Support team

**************************

Wir untersuchen weiterhin mit Hochdruck die Ursache für die Störung in den Systemen Health OCR Order und HBS Invoice. Dokumente, die über diese beiden Systeme gehen, können im Moment nicht verarbeitet werden. Alle anderen Systeme laufen einwandfrei.

Wir entschuldigen uns für die Unannehmlichkeiten.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

Jun 23, 09:57 CEST
Investigating - Unfortunately there is a malfunction in the Health OCR Order & HBS Invoice transmission since 08.00 AM CE(S)T.

We are working hard to find a solution and will inform you as soon as possible as soon as the problem is solved or there is new information about the current status.

If you have any questions, please contact our Support team

**************************

leider besteht seit 08:00 CET ein Störung in der Health OCR Order & HBS Invoice Auftrags- und Rechnungsübermittlung.

Wir arbeiten mit Hochdruck an einer Lösung und werden Sie schnellstmöglich informieren, sobald die Störung behoben ist oder es neue Informationen zum aktuellen Stand gibt.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team

Jun 23, 08:42 CEST
Jun 23, 2025
Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.