Pagero Service Status
All Systems Operational
Pagero Support Center Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
99.44 % uptime
Today
Pagero TMS Operational
90 days ago
100.0 % uptime
Today
Pagero Health Solutions Operational
90 days ago
100.0 % uptime
Today
HBS Center/HBS Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
100.0 % uptime
Today
HBS OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
HBS AS2 Operational
90 days ago
100.0 % uptime
Today
HBS SFTP Operational
90 days ago
100.0 % uptime
Today
HBS OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 19, 2024

No incidents reported today.

Sep 18, 2024
Completed - The scheduled maintenance has been completed.
Sep 18, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 18:00 CEST
Update - Dear Customer,

Due to planned maintenance work the following Pagero Health Services will be temporarily unavailable on the 18th of September 2024: Health Center, Health Mobile, Hospital Shop / Web Shop, Health AS2 and HBS SFTP

The maintenance work will start in the afternoon at 6:00 PM and is expected to be completed at 8:00 PM (CEST). During this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden die folgenden Pagero Health Komponenten am 18. September 2024 zeitweise nicht verfügbar sein: Health Center, Health Mobile, Hospital Shop / Web Shop, Health AS2 und HBS SFTP

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr und werden voraussichtlich um 20:00 Uhr abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support

Sep 12, 08:53 CEST
Scheduled - Dear Customer,

Due to planned maintenance work the following Pagero Health Services will be temporarily unavailable on the 18th of September 2024: Health Center, Health Mobile, Hospital Shop / Web Shop, Health AS2 and HBS SFTP

The maintenance work will start in the afternoon at 6:00 PM and is expected to be completed at 8:00 PM (CEST). During this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden die folgenden Pagero Health Komponenten am 18. September 2024 zeitweise nicht verfügbar sein: Health Center, Health Mobile, Hospital Shop / Web Shop, Health AS2 und HBS SFTP

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr und werden voraussichtlich um 20:00 Uhr abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support

Sep 9, 16:52 CEST
Sep 17, 2024

No incidents reported.

Sep 16, 2024

No incidents reported.

Sep 15, 2024

No incidents reported.

Sep 14, 2024

No incidents reported.

Sep 13, 2024
Completed - The scheduled maintenance has been completed.
Sep 13, 21:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 13, 18:00 CEST
Scheduled - Start: 2024-09-13
Estimated time: 3 hours

Please note that our Partner, Malaysian Clearance Authority (LHDN), will have a scheduled maintenance on 2024-09-13.

If you have any questions, please contact our Support team
This information can also be found here: https://support.pagero.com/hc/en-us/articles/21343084559634-Compliance-Alert-Downtime-of-MyInvois-Production-Environment

Sep 13, 10:33 CEST
Sep 12, 2024
Completed - The scheduled maintenance has been completed.
Sep 12, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 17:00 CEST
Scheduled - Our partner DocProcess has scheduled maintenance on September 12th from 17:00-20:00 CEST. During the maintenance window, processing of documents will be temporarily suspended. Once the platform is available again, all submitted documents will be secured and processed as usual.

Please note that this only impacts the Romanian document flow.

If you have any questions, please contact our

Sep 11, 16:14 CEST
Sep 11, 2024
Completed - The scheduled maintenance has been completed.
Sep 11, 18:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 18:00 CEST
Scheduled - Start: 11/09/2024
Estimated time: 30 minutes

Please note that according to the Hungarian Tax Authority’s (HU TA) recently published information, there is an upcoming scheduled maintenance, which affects the Production environment of the NAV Online Invoice system.

Please be informed that there may be slowdowns or performance issues once the maintenance has concluded. This only impacts the Hungarian document flow.

If you have any questions, please contact our Support team

Sep 9, 15:55 CEST
Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024
Completed - The scheduled maintenance has been completed.
Sep 5, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 18:00 CEST
Scheduled - Start: 05/09/2024
Estimated time: 2 hours

Please note that according to the Hungarian Tax Authority’s (HU TA) recently published information, there is an upcoming scheduled maintenance, which affects the Production environment of the NAV Online Invoice system.

Please be informed that there may be slowdowns or performance issues during the maintenance period. This only impacts the Hungarian document flow.

If you have any questions, please contact our Support team

Sep 3, 14:54 CEST