Pagero Service Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Operational
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
97.67 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.99 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
99.97 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

on behalf of our partner DocProcess Jun 22, 2026 17:00-20:00 CEST

As we are constantly trying to improve your experience with our products, please be aware that due to a scheduled maintenance on June 22nd,2026 you will not be able to access the DocProcess platform from 17:00 to 20:00 CEST, therefore will not be able to submit documents during this timeframe.

All your submitted documents will be secured and processed as usual, once the platform is available again.

Thank you for your understanding and we remain at your disposal for further information.

If you have any questions, please contact our Support team
Posted on Jun 17, 2026 - 12:03 CEST
Jun 18, 2026

No incidents reported today.

Jun 17, 2026
Planned Pagero Health Solutions Service Maintenance on June 17, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 17. Juni 2026
Completed - The scheduled maintenance has been completed.
Jun 17, 20:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 18:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on June 17, 2026:

The maintenance work will start in the afternoon at 6:00 PM CEST and is expected to be completed at 8.00 PM CEST, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 17. Juni 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr CEST und werden voraussichtlich um 20:00 Uhr CEST abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Jun 17, 09:27 CEST
Planned Pagero Health Solutions Service Maintenance on June 17, 2026 / Geplante Pagero Health Solutions Service Wartungsarbeiten am 17. Juni 2026
Completed - The scheduled maintenance has been completed.
Jun 17, 08:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 06:00 CEST
Scheduled - Dear Customer,

Due to a planned maintenance work Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 will be temporary unavailable on June 17, 2026:

The maintenance work will start in the afternoon at 6:00 PM CEST and is expected to be completed at 8.00 PM CEST, during this time the systems mentioned above will temporarily become unavailable.

Afterwards, all the systems will be available again as usual.

Kind regards
Pagero Support

***************************************************************************

Sehr geehrte Kunden,

aufgrund geplanter Wartungsarbeiten werden das Health Center / Health Mobile / Hospital Shop / Health SFTP / Health AS2/ Health OFTP2 am 17. Juni 2026 zeitweise nicht verfügbar sein.

Die Wartungsarbeiten beginnen nachmittags um 18:00 Uhr CEST und werden voraussichtlich um 20:00 Uhr CEST abgeschlossen sein. Während dieser Zeit werden die oben genannten Systeme zeitweise nicht mehr verfügbar sein.

Danach steht das System wieder wie gewohnt zur Verfügung.

Mit freundlichen Grüßen
Pagero Support
Jun 12, 14:47 CEST
Jun 16, 2026

No incidents reported.

Jun 15, 2026
ONESOURCE Pagero Health Solutions AS2 service malfunction
Resolved - The system has been running stably for over an hour. We thank you for your patience and apologize again for any inconvenience caused.

************************

Das System läuft seit über einer Stunde stabil. Wir danken Ihnen für Ihre Geduld und entschuldigen uns nochmals für die entstandenen Unannehmlichkeiten.
Jun 15, 09:49 CEST
Monitoring - Unfortunately we detected a malfunction in one of the Pagero Health Services AS2 service today, the 15th of June. The outage was between 02:09 AM CEST and 08:13 AM CEST today. The service is completely available now. If you had trouble sending messages to our AS2 during that time frame please repeat the transmission!

This only affected you when sending to the following URL:
https://as2prod.pagerohealth.com:443/as2/HttpReceiver
https://as2prod.pagerohealth.com:80/as2/HttpReceiver

and following AS2IDs:
PAGEROHEALTH24
PAGEROHEALTH24P

If you have any questions, please contact our Support team

We apologize for any inconvenience caused

**************************

Leider haben wir heute, am 15, Juni eine Fehlfunktion in einem der Pagero Health Services AS2-Dienste festgestellt. Der Ausfall trat zwischen dem 02:09 Uhr MEZ und 08:13 Uhr MEZ auf. Der Dienst ist jetzt wieder komplett verfügbar. Wenn Sie während dieses Zeitraums Probleme beim Senden von Nachrichten an unseren AS2-Dienst hatten, wiederholen Sie bitte die Übertragung!

Dies betraf Sie nur beim Senden an die folgenden URLs:
https://as2prod.pagerohealth.com:443/as2/HttpReceiver
https://as2prod.pagerohealth.com:80/as2/HttpReceiver

und die folgenden AS2IDs:
PAGEROHEALTH24
PAGEROHEALTH24P

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team.

Wir entschuldigen uns für die entstandenen Unannehmlichkeiten.
Jun 15, 08:48 CEST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026
Pagero TMS - Partial outage for Mymo service
Resolved - This incident has been resolved, affected components are back to normal.
Jun 10, 09:19 CEST
Monitoring - All of the missing shipments has been identified and resent.
We are still monitoring this matter.
Jun 5, 15:36 CEST
Update - We are still investigating this matter.
All new shipments since the fix will be processed, but we are still looking into some missing ones.
Jun 5, 09:48 CEST
Investigating - The fix solved the overall problem, but some old shipment are still missing.
Jun 5, 07:11 CEST
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 07:57 CEST
Update - We've found the root cause, and a fix is on it's way.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 16:18 CEST
Identified - We've found the root cause, and a fix is on it's way.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 14:55 CEST
Update - The incident with Mymo is still ongoing and we are currently investigating together with Mymo.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 13:25 CEST
Update - The incident with Mymo is still ongoing and we are currently investigating together with Mymo.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 12:16 CEST
Update - The outages in Pagero Prepare has been resolved.
This was mainly an issue of delays within prepare.

The incident with Mymo is still ongoing and we are currently investigating together with Mymo.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 11:10 CEST
Investigating - We’re currently investigating reports of a potential outage in one or more services in Pagero TMS. We are working on identifying the cause and impact on customers.

The Mymo service are experiencing issues with generating shipments. We are currently investigating together with Mymo.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 3, 09:43 CEST
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
Jun 4, 2026
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