Pagero Service Status
Pagero Online - Degraded performance
Update - We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible.

During this time, customers may experience occasional disruptions or degraded performance.

We apologize for any inconvenience and will share further updates as soon as more information becomes available
Jul 06, 2026 - 17:55 CEST
Update - We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible.

During this time, customers may experience occasional disruptions or degraded performance.

We apologize for any inconvenience and will share further updates as soon as more information becomes available
Jul 05, 2026 - 15:56 CEST
Update - We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible.

During this time, customers may experience occasional disruptions or degraded performance.

We apologize for any inconvenience and will share further updates as soon as more information becomes available
Jul 05, 2026 - 07:20 CEST
Update - We are still experiencing intermittent issues that may affect various services in Pagero Online. Our teams are actively working to restore full stability as quickly as possible.

During this time, customers may experience occasional disruptions or degraded performance.

We apologize for any inconvenience and will share further updates as soon as more information becomes available.
Jul 04, 2026 - 07:39 CEST
Update - We are still experiencing intermittent issues that may impact various services in Pagero Online. Our teams continue to investigate the root cause and are working to restore full stability as quickly as possible.

Customers may continue to experience occasional disruptions or degraded performance during this time.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Jul 03, 2026 - 23:32 CEST
Investigating - We are currently experiencing intermittent issues that may impact various services in Pagero Online. Our teams are actively investigating and working to restore full stability as quickly as possible.

Customers may experience occasional disruptions or degraded performance during this time.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.
Jul 03, 2026 - 14:10 CEST
Uptime over the past 90 days. View historical uptime.
Help & Support Operational
90 days ago
100.0 % uptime
Today
Pagero Online Degraded Performance
90 days ago
100.0 % uptime
Today
Pagero TMS Operational
90 days ago
97.67 % uptime
Today
Pagero Health Solutions Operational
90 days ago
99.99 % uptime
Today
Health Center/Health Mobile Operational
90 days ago
100.0 % uptime
Today
Hospital Shop Operational
90 days ago
99.99 % uptime
Today
Health OCR Order Operational
90 days ago
100.0 % uptime
Today
HBS Invoice Operational
90 days ago
100.0 % uptime
Today
Aposervice Operational
90 days ago
100.0 % uptime
Today
Health Center AS2 Operational
90 days ago
100.0 % uptime
Today
Health Center SFTP Operational
90 days ago
100.0 % uptime
Today
OFTP2 Operational
90 days ago
100.0 % uptime
Today
Partner Operational
Pagero Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 8, 2026

No incidents reported today.

Jul 7, 2026
Odette OFT2-Certificate Switch on 7th of July 2026 Odette OFTP2-Zertifikatstausch am 07.09.2026
Completed - The scheduled maintenance has been completed.
Jul 7, 10:30 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 CEST
Scheduled - Dear Customers,

we will switch our Odette (OFTP2) certificates on Tuesday, the 7th of July 2026, at 10:00 CEST.

Our affected Odette ID: O01770000000000X0SU000000
URL: oftp2.pagerohealth.com
Port: 6619

We have sent the new certificate to our trading partners. Please make sure to change the certificate on the date and time indicated to avoid transmission errors.

Download link for the new certificate:
https://pagero.github.io/communication/certificates-and-keys/#pagero-health-services-odette-oftp2-certificate

On the day of the changeover, the server will be restarted between 10:00 and 10:30 to carry out the certificate exchange. Please use our new certificate as specified below from that point onwards. Please retry any failed transactions after this time window.

If you have any questions, please contact our Support team


***********************************************

Sehr geehrte Damen und Herren,

wir werden unser Odette- (OFTP2-) Zertifikat am Dienstag, den 07.09.2026, um 10:00 Uhr (CEST) austauschen.

Unsere Odette ID lautet: O01770000000000X0SU000000
URL: oftp2.pagerohealth.com
Port: 6619

Wir haben das neue Zertifikat an unsere Handelspartner versandt. Bitte stellen Sie sicher, dass Sie das Zertifikat zum angegebenen Datum und zur angegebenen Uhrzeit ändern, um Übertragungsfehler zu vermeiden.

Download-Link zum neuen Zertifikat:
https://pagero.github.io/communication/certificates-and-keys/#pagero-health-services-odette-oftp2-certificate

Am Tag der Umstellung wird der Server zwischen 10:00 und 10:30 Uhr neu gestartet, um den Zertifikataustausch durchzuführen. Bitte verwenden Sie ab diesem Zeitpunkt unser neues Zertifikat wie unten angegeben. Bitte wiederholen Sie fehlgeschlagene Transaktionen nach diesem Zeitfenster.

Wenn Sie Fragen haben, wenden Sie sich bitte an unser Support-Team
Jul 1, 19:02 CEST
Jul 6, 2026

Unresolved incident: Pagero Online - Degraded performance.

Jul 5, 2026
Jul 4, 2026
Jul 3, 2026
Malfunction in one of the Pagero Health Services AS2 service this night between 04:36 AM and 05:56 AM CEST
Resolved - Unfortunately we detected a malfunction in one of the Pagero Health Services AS2 services today, the 3rd of July 26. The outage was between 04:36 AM CEST and 05:56 AM CEST today.
The service is completely available now. If you had trouble sending messages to our AS2 during that time frame please repeat the transmission!

This only affected you when sending to the following URL:
https://as2prod.pagerohealth.com:443/as2/HttpReceiver
https://as2prod.pagerohealth.com:80/as2/HttpReceiver

and following AS2IDs:
PAGEROHEALTH24
PAGEROHEALTH24P

If you have any questions, please contact our Support team

We apologize for any inconvenience caused
Jul 3, 13:49 CEST
Jul 2, 2026
Pagero Online - Degraded performance
Resolved - The issue has now been resolved and services are available and working as normal. We continue to monitor the situation to ensure services remain stable. We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team
Jul 2, 13:12 CEST
Update - The issue has now been resolved and services are available and working as normal. We continue to monitor the situation to ensure services remain stable. We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team
Jul 2, 12:43 CEST
Update - We are continuing to investigate this issue.
Jul 2, 09:08 CEST
Investigating - We are currently experiencing intermittent issues that may impact various services in Pagero Online. Our teams are actively investigating and working to restore full stability as quickly as possible.
Customers may experience occasional disruptions or degraded performance during this time.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jul 2, 08:54 CEST
Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026

No incidents reported.

Jun 25, 2026
Pagero Online - Issues with E-banking files towards banks
Resolved - The issue has now been resolved and services are available and working as normal.

All affected files have been reprocessed. Please note that the affected files will need to be signed again in Pagero online. Make sure you are not reuploading duplicate files if you received an error notification.

The issue was caused by an update that had the unintended consequence where the PAIN001 file that is created by Pagero and sent to the bank, not having all the mandatory data.

We apologize for any inconvenience this might have caused.

If you have any questions, please contact our Support team
Jun 25, 08:01 CEST
Identified - We are currently investigating an issue affecting some payment files sent from Pagero Online, mainly towards SEB and Handelsbanken.

The issue was identified at 15:30 CEST and may cause affected files to be rejected or not accepted due to missing required data. We are working on resolving the issue, and a fix is currently in progress.

Once the fix has been deployed, we will reprocess the affected files. Unfortunately, affected files will need to be signed again in Pagero Online.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Jun 24, 17:34 CEST
Jun 24, 2026
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