Disturbances in the connection towards FACe (Spanish e-invoicing entry point)

Incident Report for Pagero Service

Resolved

This incident has been resolved.
Posted Nov 24, 2025 - 09:34 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2025 - 08:08 CET

Update

We are continuing to work on a fix for this issue.
Posted Nov 20, 2025 - 10:41 CET

Identified

We’re currently investigating reports of a potential disturbance in the connection towards FACe (Spanish e-invoicing entry point). It was identified around yesterday 22:29 CET. We are working on identifying the cause and impact on customers with our Partner.

We apologize for any inconvenience and will post new updates as soon as we learn anything more.

If you have any questions, please contact our Support team
Posted Nov 20, 2025 - 10:30 CET
This incident affected: Pagero Online.