On behalf of NIC (National Informatic Centre) in India

Incident Report for Pagero Service

Resolved

The outage at the National Informatics Centre (NIC) has been resolved, and all services have been fully restored. Our monitoring indicates that operations are proceeding as expected.

We apologize for any inconvenience this may have caused.

If you have any questions, please contact our Support team
Posted Aug 28, 2025 - 13:08 CEST

Investigating

We have received information the E-Invoice and E-Way Bill services are currently unavailable due to an unexpected outage from NIC (National Informatic Centre). This issue is affecting all service providers nationwide in India.

We, along with the partner, are closely monitoring the situation. We will promptly update you as soon as the services are restored.

This is impacting the Indian flow only.

If you have any questions, please contact our Support team
Posted Aug 28, 2025 - 10:13 CEST
This incident affected: Partner (Pagero Online).